Mail Merge customer lists to Microsoft Word for for easy Form letters, mailing labels or other mail merge documents.   You can send bulk e-mail to your customers   Customers can own multiple cars with a single customer record, this allows a single billing point for the whole family or business fleet   You can merge a customer record with another (what if you started a duplicate by accident or maybe two different customers get married?) and all the history will be merged in to a single record You can store very detailed information on each customer including unlimited contact information (addresses, phones, e-mail, etc.) and a plain text field for notes of any kind.   Quickly and easily print envelopes with a customer's address You can create custom fields for information that you find relevent, like credit card numbers.