You can store very detailed information on customers and vehicles, for example, you can enter warranty start dates, radio & key codes for vehicles.  There is an unlimited length notes field for both customers and vehicles. Generate and print Repair Orders (You can even print them on card stock.) You can have warranty and customer pay jobs on the same invoice You can have multiple technicians and labor charges on a single job Separate customer and vehicle records allows you to re-assign a vehicle's owner without changing anything about the vehicle's specifications or re-entering the vehicle information. Track invoice history by vehicle or customer. You can even search history for keywords. Allows specific job pricing, for example, you can charge $29.95 for an oil change when the parts and labor amounts are actually $34.67. Put recommended repairs against a vehicle and the program will notify you about them next time a repair order is started for that vehicle Enter service reminders and print post cards or for letters when they are past due. Job grouping allows parts, labor, sublet and freight to be applied and grouped with a particular job, so a water pump gets grouped with labor and the job description.  This also allows you to set specific jobs pricing and charge types. It's also nice for a customer to see exactly what parts went on a particular job. Automatic shop supplies and waste handling calculation based on values you specify You can print quick write-up or night drop off worksheets Create "Canned"  jobs for quick and consistent job entry